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"I am continually challenged to cut our telecommunications spending. I wish there was a fast, convenient directory assistance service that wasn't so expensive."

Industries We Serve

 

ID Plus VOICE®

Voice Directory Assistance at Significant Discounts

ID Plus VOICE is a directory assistance service that offers immediate access to the most current telephone company supplied data. We offer four levels of service, from automated interface to dedicated operators, giving you price and service flexibility.

Premium - Live Operator-Assisted Directory Assistance, staffed with North American based operators. Two standard listings or one reverse address listing are permitted per call.

Off Shore - Live Operator-Assisted Directory Assistance, staffed with Off Shore based operators. Two standard listings or one reverse address listing are permitted per call.

Automated - Directory Assistance with Automated Prompt Interface. Two standard listings are permitted per call.

Dedicated - Live Operator-Assisted Directory Assistance, staffed with North American based operators. Unlimited standard and address listings are permitted per call.

Our operators have the highest service levels in the industry when it comes to average speed of answer, agent quality and inquiry fulfillment. Our operators are also trained to meet the specialized needs of the collections industry.

ID Plus VOICE is powered by one of the most dynamic databases in the directory assistance industry with 24/7 access to over 180 million residential, business and government listings in the US, Canada and Puerto Rico. These powerful databases are updated daily, providing the most up-to-date search results.

Activating our service is simple. We'll assign you a toll-free number to program into your PBX system. Your PBX system will route all directory assistance calls to this number. The process is seamless to the end user.

Benefits:

  • Save money by reducing your directory assistance costs.
  • Access more than 180 million directory information listings in the US, Canada and Puerto Rico
  • Receive the most current information available through daily telephone company database updates, which account for approximately 60 million annual changes.
  • Receive 24-hour customer service support.

Features:

  • Receive up to two standard listings per call.
  • Reverse number and statewide searches at no additional cost.
  • Reverse address searches are available.
  • ANI screening is available at no charge.

Who Uses ID Plus VOICE:

Anyone who needs instantaneous access to the most current address and telephone information available will benefit from using this product. Our current customers include:

Collections Professionals – Because our operators are trained to assist in skip tracing, collectors use our service to help them locate debtors.

Loan Processors – Loan officers use our product to verify a candidate’s current address and phone number.

Corporate Offices – Businesses use our service to save significant money on traditional directory assistance.

For more information about this and other DirectoryNET products, contact us at 800-733-1212.

Click here for a printable version of this information.

Click here to see how much you can save with DirectoryNET!

Click on the links below to hear samples of DirectoryNET operator-assisted calls.


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Two Listings
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